Manage Users with the Xplor Interface

Manage Users with the Xplor Interface

  • To add access:
    • Simply add the "FaciliKey" Group to the Member
    • Login to Xplor Studio
    • Click Members
    • In the Member list the Group field shows. Click the field and select "FaciliKey".
      • If the Group doesn't exist click Manage Groups and add it.
    • Wait about 15 minutes and then in the FaciliKey app under My Members they will show as active
    • The user gets a welcome email to download the app or the account activated app if they were already in the system but, not active anymore
  • To remove access:
    • Simply remove the "FaciliKey" group or set their membership to no longer Active.
    • Wait about 15 minutes and then in the FaciliKey app under My Members they will show under the inactive filter.

Note: If your coaches do not have an active membership they will be disabled because it shows them as such. Please either add with a membership or let support@facilikey.com know that you want their email address ignored by the interface.



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