Unlocking a door
Sign In with your email and password Press “Locations” on the home screen Find the location from the list provided Review the waivers/rules as required Press and hold “Unlock” until you feel the mobile device vibrate You now have a “5” second window ...
I Forgot My Password
Resetting your password is simple! In the App Open the app On the sign in screen click Forgot Password Enter your registered email address Click Reset Password Check your mail! Note: If you do not see the email from firstname.lastname@example.org please check ...
· From Mobile App Login to the FaciliKey app Click My Info Select Notification Tab Options: Notify on Message If you have enabled the message feature for your gym this will send a push notification to your phone when you receive a new message ...
User Details Screen
Login to the FaciliKey app Click the Admin Menu Link Click My Users Select a User by clicking the users record Details Tab: Set Admin/Set User This option lets you setup the current member as an admin or normal user. All users start as normal ...
Suspend/Reinstate a user
Login to the FaciliKey app Click the Admin Menu Link Click My Users Note: If you manage multiple facilities you can click the name to select other facilities in which you are the admin: Note: You can either Add filters or just change pages Click the ...