Popular Articles
Schedule Management Overview
The app provides two features to manage schedules: Door Schedule Overview: Allows for setting time frames on Monday-Sunday for the door to remain unlocked. You can also add an exception to have the door enabled or disabled during a scheduled ...
Mass Adding/Tagging Users In Mindbody
Here are the steps: Login to Mindbody Click Reports Run a Membership Report Select the Membership and Status and Generate Click the Add Tag button Click Home Click Manager Tools Click Modify Tagged Clients You will see the #Currently Tagged Clients ...
Unlocking a door
Sign In with your email and password Press “Locations” on the home screen Find the location from the list provided Review the waivers/rules as required Press and hold “Unlock” until you feel the mobile device vibrate You now have a “5” second window ...
I Forgot My Password
Resetting your password is simple! In the App Open the app On the sign in screen click Forgot Password Enter your registered email address Click Reset Password Check your mail! Note: If you do not see the email from support@facilikey.com please check ...
Managing Notifications
· From Mobile App Login to the FaciliKey app Click My Info Select Notification Tab Options: Notify on Message If you have enabled the message feature for your gym this will send a push notification to your phone when you receive a new message ...